Gateway to Better and Independent Residential Property Management
(Visit Freeindex page by clicking in the link below to see some of DMA Client’s Reviews)
SIMPLE MANAGEMENT AND EFFICIENT SERVICE
What We Do
Established in 2006, DMA has always strived to remain unique in an established market.
We have experience of dealing with new developments, as well as smaller existing blocks. Our handover management includes taking over from existing managing agents, as well as landlords and RMC’s, whether managed in house by a landlord or through a tenant’s association, and also handover from construction stage to leaseholder occupation on new developments.
Our portfolio includes mixed-use schemes with commercial space, as well as residential units.
Managing new and existing developments in the London area and Surrey, we deliver a responsive and efficient service. Our experience helps us manage blocks of flats effectively in line with the standard of services we offer. Simultaneously protecting the value of the properties whose management we undertake.
We have simply outlined our management portfolio, however we understand that management of properties varied and differs. Each and every individual property has its own specifications and requirements that is why we like to tailor our management to suit each property, each requirement.
Worried, whether your block is organized under a Resident’s Association or Management Company under Leaseholder’s control… let us help!
We offer sound advice, so let’s get you started.
Our Services
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- Collecting ground rents & service charges
- A single point of contact for all your requirements
- Service charge budget planning and preparation
- Arranging Flat Management functions & negotiating associated contracts
- Supervision of building works
- Supervision of contracts that cover gardening, cleaning and day to day management
- Organizing building insurance, including valuations and claims handling
- Site visits
- Liaison with residents
- Arrangement and attendance of annual meetings
- Preparation of year end accounts and returns
- Section 20 consultations, specification and tendering of works
- Company Secretarial services
- Setting up of new RTM (Right-to-Manage) Company if required
- Assisting in organizing the purchase of the Freehold of the residential block
MAKING THAT DIFFERENCE
How We Can Make a Difference
Managing Residential Leasehold Property is complex and the growing burden of legislation and regulation significantly impacts even the simplest of management structures. That is why we keep ourselves up to date with all latest regulatory and statutory aspects related to managing properties.
DMA comprehensive service delivered ensures all legislative requirements are met.
Pro Active
We are pro-active when it comes to the properties we manage and align our services so that the value and quality of services are maintained at all times. Enhanced when necessary and possible and tailored to the “T”.
Staying Together
We work with our clients to plan and increase effectiveness. Our aim is to maximise capital value of the buildings and subsequently flats. So that service or maintenance charges are sustainable and economical for the residents who pay for it.
DMA Offers
- Value for money and fairness of charges
- We use the RICS (Royal Institute of Chartered Surveyors) management contract
- DMA operates within the RICS Service charge residential management code (3rd edition)
- Section 20 Consultation for larger works
- Company secretarial service and registered office is provided as required
- DMA Accounting is compliant with members’ account regulations of the Royal Institution of Chartered Surveyors, all-relevant legislations and good practice
- Registered with the Data Protection
- Each property has a separate dedicated client/trust account with interest accruing on deposits
- Annual review of maintenance and other contracts or as required
- Buildings insurance is reviewed and re-tendered as and when required to ensure extent of cover remains appropriate and premium competitive
- 24-hour emergency cover facility is provided free of charge
- Regular review of Health and Safety requirements and Risk Assessments
- Detailed Property Inspections to ensure proper standards of services
COMMUNICATION
Customer Quality
Our aim is to deliver a first class service to all developers, landlords and residents, from conception, to handover, to after care and management.
We keep a close eye on costs and we always consult with clients before reviewing service charges or embarking upon major works.
Keeping Informed
It is our belief that communication is the basis for a successful relationship – we find that as long as people are kept informed and know that they are being listened to, everything runs a lot more smoothly.
Updated newsletters are issued from time to time to keep residents of the buildings we manage informed on current issues.
DMA is always available for discussion with board members.
LINKS
